Frequently Asked Questions (FAQ) 

 

 Smikkel Kok

*1. What exactly does the subscription at Smikkel Kok entail?*

   The subscription at Smikkel Kok offers customers the opportunity to receive delicious dishes or meals at least 4 times a month. The customer can choose from a varied menu and has the option to choose their preferred meals, days and preferences.

 

*2. Can I change the fixed delivery day?*

   Yes, customers have the flexibility to select exact products or delivery days weekly or monthly. This allows the fixed delivery day to be changed to self-selected days.

 

*3. How is the cost of the subscription charged?*

   The cost of the subscription is charged per dish. Payment must be made prior to delivery.

 

*4. Are there any costs associated with changing my choices?*

   No, there are no additional costs associated with changing choices made. Customers can make changes up to a certain deadline, as specified by Smikkel Kok.

 

*5. Can I cancel my subscription at any time?*

   Yes, the subscription can be cancelled subject to the notice period, as stated in the agreement.

 

*6. Does Smikkel Kok also offer lunches and catering?*

   Yes, Smikkel Kok offers the possibility to provide lunches and catering for events and meetings. Please contact us for more information and to discuss your requirements.

 

*7. What if I have an allergy?*

   It is important to communicate any allergies when making choices. Smikkel Kok is not liable for allergic reactions, but we do our best to accommodate specific dietary needs.

 

*8. What about the privacy of my data?*

   Smikkel Kok treats personal data confidentially and uses it only for administrative purposes and communication related to our services. Please read our privacy statement for more information.

 

*9. What happens if I am not at home on delivery day?*

   Please contact us to discuss possible solutions, such as delivering the meal at an alternative location or time.

 

*10. How can I contact Smikkel Kok?*

   For questions and comments, please contact us via WhatsApp, or use the contact form on our website. We aim to respond within 1 business day.